Need Help? We’re Here for You.

We are truly grateful for your support and walk with us. If you’re having any trouble with your account, downloads, or your membership, we’re here to assist you in love and truth. Please choose the best option below or submit a support ticket.

🔐 I keep getting redirected to the Join page, but I already have a membership. What should I do?

This usually means your browser didn’t keep your login session. Please:

  1. Clear your browser cookies and cache (especially on iPhones – Safari → Settings → Clear Data).
  2. Log in again manually at thehebrewnation.us/login.
  3. If it still doesn’t work, try Chrome or Firefox on your phone.
🎥 The video won’t play or keeps buffering. What can I do?

This is often caused by a slow connection. Try:

  • Refreshing the page
  • Switching to Wi-Fi or a stronger signal
  • Using a different browser
📱 Something isn’t working on my iPhone or Android phone.

Mobile browsers sometimes block site cookies or scripts. Try these steps:

  • Disable Private Browsing mode
  • Clear your mobile browser cache
  • Switch to Chrome if using Safari
💳 How do I update my billing info or cancel my membership?

Go to our secure billing page at billing.thehebrewnation.us. There you can:

  • Update your card info
  • Download past invoices
  • Change or cancel your membership
🔑 I forgot my password. How do I reset it?

No worries. Just go to the login page and click "Forgot Password?" to receive a reset link.

🔒 Please log in to access support.
We ask all our visitors to log in before submitting a ticket so we can serve you better. If you don’t have an account yet, you can register here.

🕊️ Thank you for walking with us in One1ness.
— Hebrew, Eliana, and Shaul

 

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